From what I remember, my first time to buy from eBay was in 2009. So far, I have bought 28 times off eBay. Mostly I had good experiences but there was one time that my item was lost. During that time, the seller shipped a new item and I received it. Generally, it’s more about shipping late, rather than lost.
In this post, I would like to share my personal experience of buying online from eBay.
#1 Sign up a PayPal account
First of all, you will need to own a PayPal account. It can be a PayPal made in Cambodia because you will use it only for purchasing. Or it is even better if you can open a PayPal account with bank from Thailand.
In this case, let’s talk about a bank associated with Khmer banks. So, you will need to have a debit card. After registering, PayPal deducts USD2 (It could be more or less, I forgot) from us and would return after verifying with the 4 provided digits that they sent to our bank account.
#2 Inspect the seller
First of all, before you decide to purchase anything from eBay, you should notice the star rating that a dealer possess because whenever a dealer receives a complaint about their service/ product (e.g., damaged product), the rating decrease. The rating should be above 95% or else you should not risk buying any items from them (Just a personal opinion). Not everyone could give feedback to the dealer to decrease the rate, only the one who already made purchase could do so. Once you bought a product, you will be given a chance to give feedback. Thus, do not give it immediately, you need to wait and see the product to be delivered first.
#3 Some Crosscheck before buying from eBay
- Always request a seller to put your telephone number on the envelope and tick it as a gift. The post office here needs your number so that they can call to inform. There were times that I had to pick up at the post office near Psar Chas, or sometimes they delivered to my house. You will never know. If you happen to go to the post office to pick up your item, when you arrive, try to search your phone number on the computer there, you will see your item number. The post office charges around KHR3,000 to KHR8,000 depending on how big your parcel is.
- One more thing, you should not buy an item immediately, you should read every details possible, and question the dealer about shipping to Cambodia and some general questions about the products. Try to calculate everything before you purchase.
- What about the tax after you received the item? During the 28 times that I have bought, I never bought electronic stuff. So, I never paid tax. So, it depends on what you are looking for on eBay.
- How much does the shipping cost? It depends on where the dealer is. If the dealer is in China or Hong Kong, I think it’s free shipping. However, for the US or elsewhere which is pretty far, you will have to check the shipping fee carefully.
- Postal code: When you fill in your address, you will need to fill in a postal code. You can find your area in link here. For example, for my area Toul Svay Prey 1, I wrote 12308 as the postal code. You may do the same for your area.